Terms & Conditions

TERMS & CONDITIONS

www.acalmermind.com website is owned and managed by Trzst Clayn DOO Podgorica. For the purposes of these general terms and conditions of purchase, A Calmer Mind shall be considered to be the seller.Trzst Clayn DOO Podgorica's registered office is Cetinjski Put BB 81 000, Podgorica, Montenegro.

A Calmer Mind ("We", “Us”, “Our” or “acalmermind.com”) provides online therapy services. Please note that You, ("You" and "Your") as a purchaser of services made available through acalmermind.com (“Service” and “Services”) and Your use of Services provided by A Calmer Mind are subject to the following terms and conditions ("Terms").

General conditions

By visiting acalmermind.com (the “Site”) or engaging in therapeutic Services provided by Us, You affirmatively accept the following conditions and acknowledge that they constitute a binding agreement between You and A Calmer Mind. We reserve the right to change the Terms under which Our Site and Services are offered, including but not limited to the charges associated with the use of Our Services. It is Your responsibility to keep up-to-date with these Terms. Your continued use of the Site and Services constitutes Your agreement to all such Terms. Please read these Terms carefully.

Accuracy, timelines and completes of information

Every effort is made to ensure the accuracy of the information provided on Our website. However, A Calmer Mind provides this Site on an "as viewed basis" and therefore makes no guarantees or warranties to this Site or its contents.

Modifications of the services and prices

Payments are made via debit or credit card. Kindly note, Your card will not be charged until Your order is processed. This is to ensure that the Services You have requested can be fully met. If the correct price for Your requested Service is lower than Our stated price, We charge the lower amount and proceed with fulfilling Your order. If an order cannot be processed at the price originally quoted We will either contact You for Your approval before issuing or cancel Your order and notify You of such cancellation. Prices are subject to change without prior notice. It is Your responsibility to verify the price before placing Your order.

Refund and cancellation policies

You undertake to advise A Calmer Mind immediately if you wish to discontinue therapy at any time during an agreed program. No refund will be awarded for sessions used and You may be charged for missed sessions. You may be entitled to a refund if You cancel Your order prior to therapy commencing. If You are eligible for a refund, A Calmer Mind will credit You in the form of Your original payment.

Third Party link

From time to time We may provide links to third party websites on Our website. These links are provided for Your convenience however clicking on a third party link will redirect You from www.acalmermind.com. We have no control over the content of other websites. The privacy and security policies of the website to which You are linking may differ from those practiced by A Calmer Mind. As such We cannot be held responsible for the content of third party sites or any transaction You may enter into with a third party vendor.

Personal information

Please refer to Our Privacy Policy. By using this Site, You acknowledge that You have read, and consent to, the Privacy Policy and A Calmer Mind’s use of any personal information You provide. A Calmer Mind views the protection of users' privacy as very important. All information collected is confidential and strictly for internal use. We store and process Your information on secure computers. We take all necessary measures to protect Your personal data from manipulation, loss, destruction or access of unauthorized persons. Your therapist will never enter into any conversation with a third party about Your personal information or therapy without Your specific permission. A Calmer Mind will never sell or share Your personal information with other parties and would only surrender such information to a third party when the disclosure is required by law.  

Prohibited uses

A Calmer Mind reserves the right to prohibit the use of Our Services to any person who is deemed to have used defamatory, libelous, abusive or obscene communication or any other conduct constituting a criminal offence or violation of another’s civil liberties.  

It is strictly prohibited to attempt to copy, duplicate, reproduce, sell, trade, or resell any resources or information supplied to You by A Calmer Mind. If You are suspected of any illegal, fraudulent or abusive activity in relation to Our Services or Site We may exercise Our right to terminate Our relationship with You and You may be referred to the appropriate law enforcement authorities.

Reproduction of material from this Site without written permission is strictly prohibited.

Limitation of liability

A Calmer Mind provides online therapy via telephone and video conference (Skype). No tangible goods are being sold. You understand that the Services provided by A Calmer Mind are not suitable for serious mental health conditions. You must inform Your therapist if You have any concerns. A Calmer Mind does not provide medical advice or medication. The use of Our Services is for therapeutic purposes only. If You require immediate medical attention You must contact the emergency services. You understand and accept that no guarantee can be made for any improvement in Your mental health. You understand and accept that Your use of these Services is at Your own risk.  

Termination

A Calmer Mind reserves the right to modify, suspend or terminate Service to You at any time in the event that You breach these Terms, for any reason or for no reason at all, at Our own discretion. Such reasons may include, but are not limited to, having knowingly misled Us and/or failure to disclose pertinent information including previous psychiatric episodes/treatment, drug or alcohol dependency or previous mental health diagnosis. We will not be liable to You or to any third party should We exercise such rights. To the extent possible, We will provide advance notification of any modification, suspension or termination of the Service.  

You may terminate Your use of Services with Us at any time. Please refer to the ‘Refund and Cancellation Policies’ section for details on reimbursement upon cancellation.

Governing law

Your purchase of Products from www.acalmermind.com will be a contract made in Montenegro. Any dispute will be governed by Montenegro laws and the parties agree to submit to any court of competent jurisdiction within Montenegro. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damage and accordingly some limitations here stated may not apply to You. Your rights are unaffected.

It is understood that it is Your responsibility to ensure that You are in compliance with the laws in Your country and that You are permitted to use this Service. It is not the responsibility of A Calmer Mind to check individual jurisdictions.  

Changes to terms and conditions

We reserves the right to change the Terms under which this Site and Services are offered, including, but not limited to, the charges associated with the use of the Our Services. You are responsible for regularly reviewing these Terms. Your continued use of Our Services constitutes Your agreement to all such Terms.  

Contact information

You may contact A Calmer Mind by mail at Cetinjski Put BB 81 000, Podgorica, Montenegro by telephone 1-844-742-4135, or via email at support@acalmermind.com.  

Please check the box if you agree to the terms and conditions.